Attorney General’s Elder Hotline
For questions regarding landlord, tenant, and housing issues; also long-term care; identity theft and scams; health insurance.
Phone: 888-243-5337
Website: mass.gov/service-details/the-attorney-generals-elder-hotline
Bridgewell
Housing and homeless services; affordable housing programs and counseling.
Phone: 781-593-1088
Website: bridgewell.org
Catholic Charities North
Homeless prevention, utility and financial assistance. Information and referrals, financial education, and budget counseling also available.
Phone: 617-464-8071
Website: ccab.org/?q=location-north-boston
Common Housing Application for MA Programs (CHAMP)
Application for state-aided public housing and the Alternative Housing Voucher Program (AHVP).
Phone: 866-483-6445
Website: publichousingapplication.ocd.state.ma.us/
Independent Living Center of the North Shore and Cape Ann
Service and advocacy center for people with disabilities to support their ability to live independently.
Phone: 978-741-0077
Website: ilcnsca.org
Lifebridge
Provides permanent supported housing for formerly homeless adults as well as transitional shelter. Case managers offer help with applying for health insurance, section 8, and other housing authorities.
Phone: 978-744-0500
Website: lifebridgesalem.org
MA Coalition for the Homeless
Provides services and resources for homeless individuals and families.
Phone: 781-595-7570
Website: mahomeless.org
Northeast Legal Aid-Northeast Justice Center
Free civil legal services to low income and elderly tenants; provides assistance with completing answer and discovery forms to help them defend against eviction.
Phone: 978-458-1465
Website: northeastlegalaid.org
North Shore Community Action Programs (NSCAP)
Advocates help individuals improve their living situation by resolving crises, making referrals, and providing financial assistance with overdue rent, housing “start- up” money, heating, and past-due utility bills.
Phone: 978-531-0767
Website: nscap.org
North Shore Community Development Coalition (NSCDC)
Provides affordable housing and a variety of resources on topics including money management, tenant issues, as well as a Home Buying 101 class.
Phone: 978-745-8071
Website: northshorecdc.org
Salem Housing Authority
Low income public housing authority.
Phone: 978-744-4431
Website: salemha.org
Jewish Family & Children’s Service/CJP Direct
Free information and referral service staffed by eldercare professionals from JF&CS who will connect older adults and their families with resources and programs designed for Jewish elders as well as the best resources available for all older adults and caregivers.
Phone: 800-980-1982
Website: jfcsboston.org/Our-Services/Older-Adults/CJP-SeniorDirect